Post by account_disabled on Mar 10, 2024 8:32:01 GMT 2
One of the most popular applications in Brazil, WhatsApp has 120 million users here and is installed on 98% of devices, according to surveys by Cuponation and Opinion Box. This scenario makes it clear that it is difficult to do business without being present on the platform. If you still haven't made the most of everything it has to offer, we've brought you here today everything about WhatsApp Business, the business version of the app. Check out! What is WhatsApp Business? What are the advantages of using WhatsApp Business? WhatsApp Business is a free application that was created to meet the needs of companies, and is available for both Android and iOS. With it, it is possible to simplify the interaction between companies and customers through a series of resources. Among the advantages of the business version over traditional WhatsApp is the possibility of entering specific information about the business, as well as automating, classifying and quickly responding to messages. In addition, of course, to the tools already known from the original version of the app, for sending and receiving text messages, videos, images and files.
How does the tool work? As previously mentioned, the business version of the messaging application has a series of features created especially to help companies contact customers. Below, see details of some of the tools Bahamas Mobile Number List currently available on WhatsApp Business: Commercial profile: One of the main tools is the business profile. The Business version of WhatsApp makes it possible to make it clear to whoever is chatting with you that it is a business profile. This conveys professionalism and helps customers find some basic – but important – information about the company, such as its logo or brand image; your company's service address; type of business; detailed description of your core activity; opening hours; physical and electronic address of the company, among others. Short link Using the short link, you make it easier for new customers to contact you quickly. With this feature, a short link is automatically generated and can be shared on social media profiles, emails, websites, or wherever your strategy prefers. Thus, customers and potential customers can, with one click, start a conversation with your company, without the need to save your contact in the calendar.
Statistics The business version of WhatsApp also allows access to vital metrics. It is possible to see statistics and analyzes regarding the reach and engagement in communication between entrepreneur and customer. Through it, you can know how many of your messages were actually delivered and read; like how many of your messages were sent, delivered and read. Therefore, this tool can be useful, for example, to check the success of a marketing campaign, as well as control conversation traffic, making it possible to evaluate communication strategies. Automatic greeting message It is also possible, through WhatsApp Business, to create a greeting message that users will receive as soon as they start a conversation with your company or after 14 days of inactivity. Through an automated instant message, your company can welcome and introduce the company to a new potential customer, without delays or waiting time. Away Message WhatsApp Business is also capable of configuring away messages. Just like the automatic greeting, you can send a personalized message to customers who are trying to connect with your company after working hours.
How does the tool work? As previously mentioned, the business version of the messaging application has a series of features created especially to help companies contact customers. Below, see details of some of the tools Bahamas Mobile Number List currently available on WhatsApp Business: Commercial profile: One of the main tools is the business profile. The Business version of WhatsApp makes it possible to make it clear to whoever is chatting with you that it is a business profile. This conveys professionalism and helps customers find some basic – but important – information about the company, such as its logo or brand image; your company's service address; type of business; detailed description of your core activity; opening hours; physical and electronic address of the company, among others. Short link Using the short link, you make it easier for new customers to contact you quickly. With this feature, a short link is automatically generated and can be shared on social media profiles, emails, websites, or wherever your strategy prefers. Thus, customers and potential customers can, with one click, start a conversation with your company, without the need to save your contact in the calendar.
Statistics The business version of WhatsApp also allows access to vital metrics. It is possible to see statistics and analyzes regarding the reach and engagement in communication between entrepreneur and customer. Through it, you can know how many of your messages were actually delivered and read; like how many of your messages were sent, delivered and read. Therefore, this tool can be useful, for example, to check the success of a marketing campaign, as well as control conversation traffic, making it possible to evaluate communication strategies. Automatic greeting message It is also possible, through WhatsApp Business, to create a greeting message that users will receive as soon as they start a conversation with your company or after 14 days of inactivity. Through an automated instant message, your company can welcome and introduce the company to a new potential customer, without delays or waiting time. Away Message WhatsApp Business is also capable of configuring away messages. Just like the automatic greeting, you can send a personalized message to customers who are trying to connect with your company after working hours.